July 17, 2008:
Carlson Software Introduces All-New Simplicity ‘Sight’ Survey 2009.
Get well orchestrated harmony of COGO and CAD with this new release from Simplicity/Carlson that’s perfect for DOTs and for firms working with DOTs.
For Detailed Information.
June 30, 2008:
Carlson Survey 2009 Embedded AutoCAD® Just Released.
Carlson Software’s new release provides yet another choice for the surveyors and designers looking for feature-rich, intuitive surveying office software.
For Detailed Information.
April 28, 2008:
Carlson Software 2009 Office Solutions Released.
Get ready for increased productivity plus the ability to create better designs with Carlson’s new line-up of land development software solutions for 2009, all built to run on both AutoCAD® or Map® and IntelliCAD®.
For Detailed Information.
April 21, 2008:
Carlson Software and HydroCAD Form Alliance
A new alliance between Carlson Software Inc. and HydroCAD Software Solutions, LLC, to take advantage of the strengths of both companies and to benefit both companies' customers was recently revealed at the Carlson Silver Anniversary User Conference. HydroCAD is a Computer Aided Design tool used by civil engineers for modeling stormwater runoff.
For Photo and Detailed Information.
April 14, 2008:
Carlson Software to Give Users CAD Platform Choice.
At the opening session of the Carlson Silver Anniversary User Conference, Bruce Carlson, president and founder of Carlson Software Inc., announced the addition of the ability to run on IntelliCAD® (ICAD) to the 2009 releases of Carlson Software.
For detailed information.
March 11, 2008:
Carlson Software and Prolec U.K. Announce OEM Partnership.
Under a new agreement with Carlson Software, Prolec U.K. will be providing European distribution of Carlson machine control software and products.
For detailed information.
March 11, 2008:
All-New Carlson Grade 3.0 Introduced by Carlson Software.
Now contractors and heavy equipment operators have no need to buy or install more software than they need. Learn about Grade's Upgrade Option Authorization, Open Positioning Architecture, and User Defined Interface.
For detailed information.
March 3, 2008:
Carlson Software forms new Positioning & Machine Control Division
The construction industry is rapidly embracing technology and Carlson Software is ready with the newly formed Positioning & Machine Control Division incorporating its machine control software development team, a specialized sales force and global OEM distribution.
Detailed Press Release
 
 
Carlson Software offers FREE technical
support for all of our products.
In its 2009 release, Carlson’s comprehensive and seamless line-up of land development software will have the ability to work on both AutoCAD® and IntelliCAD®. For more information about IntelliCAD, click here.
Direct Technical Support

Hours: Monday - Friday, 8:00 AM - 6:00 PM (EST)
 
E-mail: support@carlsonsw.com Problems: Send in a report
   
Fax: 606-564-6422 Telephone: 606-564-5028
   
Knowledge Base
 

Carlson Software Knowledge Base. Review dozens of categories and sub-categories of information pertaining to Carlson products.

Autodesk Knowledge Base. Find Autodesk-related information.

Procedures. Step-by-step procedures that we commonly receive calls on.

 
Downloads 

Carlson Software  
Carlson Software Product Downloads
Other Downloads
   
Autodesk  
Software updates
Autodesk Object Enablers
   
Manuals and Movies 

Carlson Software Manuals 
Carlson Software Training Movies
   
Discussion Groups
 
The Carlson Discussion Groups enhance our Technical Support. Users can post messages to other professionals. Carlson support staff provides input when needed. Click any link below.
Carlson Forum

The following are some Autodesk Discussion Groups that may be helpful to you. They are not moderated by Carlson Software. For more, see this AutoCAD Groups list. Read the Autodesk ground rules regarding use of these groups.
AutoCAD 2000
AutoCAD 2002
AutoCAD 2004
AutoCAD 2005
AutoCAD 2006
AutoCAD Drafting
Product Registration
 
Most products may be registered online automatically. If you do not have an Internet connection available, you may print out your registration form and fax it to 606-564-9525. It will be returned to you by fax within 48 hours. Some products can be registered manually using the links below. All registered products can be run for 30 days before registration is required.
 
Carlson SurvCE registration: go to SurvCE.com
Office Products registration
 
Carlson Explorer - RMA Procedure

Authorized Explorer service/repair centers include the following:

Laser Specialist

19879 West 156 St.

Olathe, KS 66062-3521

913-780-9990

Hayes Instrument Co.

502 South Cannon Blvd

Shelbyville, TN 37160

931-684-0555

We recommend using the above centers to speed the repair time on your unit. However, if you still wish to process the repair through Carlson Software, please follow the RMA instructions below.

 

To request a Return Merchandise Authorization number to return a Carlson Explorer for repair.

 

1. Contact Carlson Software at RMA@carlsonsw.com or 606-564-5028.
2. We must have the Serial Number of the hardware. It is on the back of the unit and starts with HH.
3. We must have a full and detailed description of the problem.
4. We must have the complete address, telephone number and contact name of the shipping party. (The unit will be returned to this address.)

Newsletter
 
Click to view the latest Carlson Newsletter. The newsletters are in .pdf format.
 
Training
 
Carlson Software offers professional training at our facilities in Maysville, Ky., the Boston, Mass., area, and Front Royal, Va. We can also come on-site to your location. Click to request customized Carlson training for your organization. For full details on training go to our Training web page.

Carlson Support
Email:
support@carlsonsw.com
Phone:
606-564-5028
Demo/Info Request
Click here to request more product information or Carlson Software demo CD.
Product Registration
Click here for info about registering your products
Carlson Downloads
Software
Manuals
Movies

New Webinars:
Carlson Software’s free Thursday webinar series continues.
Improve your design & bottom line with upcoming Field-to-Finish and Hydrology webinars. Or check out the Archived Webinars.


Get Training
Carlson College is in Session!
It's Showtime at Carlson Software!
Carlson Civil 2008 Box

CG Survey 9 &
CG Survey 
18
New from the “Muddy Boots” guys – survey software to help speed and ease the work of land surveyors.